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Insights on AI automation, custom software, and business technology strategy.

AI & AutomationIndustry: Hospitality

AI for NZ Cafes & Restaurants: What to Automate First in 2026

NZ hospitality hit a record NZD 15.99 billion in sales to mid-2025 — and still posted its tightest margins on record, with labour costs at an all-time high of 40% of revenue. AI is now the most practical lever an independent cafe or restaurant has. This is what owners should automate first in 2026: inventory and food waste, labour forecasting, no-show prevention, phone handling, and guest messaging — and the two things AI will not fix.

12 min read
AI & AutomationIndustry: Healthcare

AI for NZ Healthcare Clinics: A Practitioner’s Guide for 2026

NZ healthcare is moving on AI faster than almost any other vertical. Heidi Health is now formally endorsed by Te Whatu Ora and rolled out across all public hospitals. Hawke’s Bay Hospital is saving up to 10 minutes per patient. Medtech AI is integrated natively with Medtech Evolution. Here is what GP practices, dental clinics, physiotherapists, and allied health providers actually need to know in 2026 to adopt AI without breaching the Health Information Privacy Code.

14 min read